Last Updated July 27, 2026‍‍

This Privacy Policy explains how Hybridge, LLC (“Hybridge,” “we,” “us,” or “our”) collects, uses, and shares information through hybridgelab.com (the “Website”), our forms, and our email communications (collectively, the “Services”). The Website is a business-to-business resource for licensed dental professionals and their staff. By using the Services, you agree to this Privacy Policy.

Professional Audience; Third-Party Ordering Portal
‍This Website provides information and educational materials to dental professionals. It is not intended for patients and does not collect patient inquiries. To place a case order, dental professionals leave this Website and log in to a separate third-party portal operated by Magic Touch Software (the “Ordering Portal”), where case details, scans, prescriptions, and patient information are uploaded so the Hybridge laboratory can design and manufacture a patient-specific prosthesis.

Patient information is not collected by this Website.
‍Any patient information you submit through the Ordering Portal is collected and handled by Magic Touch Software and is governed by that vendor’s separate terms and privacy practices, and by the separate agreements between your practice, Hybridge, and the vendor, not by this Privacy Policy. Please do not submit patient health information through this Website’s forms or by email.

Information We Collect

Information you provide. When you submit a contact, registration, or continuing-education (CE) form, register for a course or event, request materials, or communicate with us, we collect professional contact information such as your name, dental practice or organization, professional role, mailing address, phone number, email address, and anything else you choose to share.

Information collected automatically. We and our service providers use cookies and similar technologies to collect your IP address, browser and device information, the pages you visit, and how you interact with the Website. See our Cookie Policy for details.

Information from third parties. We may receive information from analytics providers that help us understand and improve Website performance.

How We Use Information
‍We use information to respond to your inquiries, to process CE course and event registrations, to operate and improve the Website and Services, to communicate with you about programs, courses, and events, to measure and improve Website performance, to maintain security, and to comply with legal obligations.

How We Share Information
‍We share information with service providers who help us operate the Website and business, and with analytics providers. Service providers are required to keep information confidential and use it only to perform services for us. The categories of third parties include:

• Website hosting and technical service providers
• Analytics and performance-monitoring providers (including Google Analytics (GA4) and Lucky Orange)
• Advertising and marketing partners (including Meta (Facebook and Instagram))
• Communications and messaging service providers
• The operator of the third-party Ordering Portal, Magic Touch Software, with respect to the handoff to that portal
• Professional advisors, such as auditors and attorneys
• Legal, regulatory, and law enforcement authorities, where required

We use analytics technologies, including Google Analytics (GA4) and Lucky Orange (which provides behavioral analytics such as session recording and heatmaps), that collect online identifiers and Website-interaction data. We also use, or expect to use, advertising and analytics technologies such as the Meta Pixel that may transmit online identifiers and browsing activity to advertising partners for cross-context behavioral advertising. Not all providers listed are active at all times. Under some state privacy laws, these activities may be considered “sharing” (and, in some cases, “selling”) of personal information, and you have the right to opt out (see “Your Choices and Rights” below).

We may also disclose information when required by law, in response to legal process, to protect our rights and safety, and in connection with a merger, acquisition, or sale of assets.

Your Choices and Rights

Cookies and analytics.
‍Manage cookies through the Cookie Preferences control at the bottom of this site and through your browser settings. We honor Global Privacy Control (GPC) signals as a valid opt-out of the sale or sharing of personal information.

Analytics opt-out. You can opt out of Google Analytics using Google’s browser add-on at tools.google.com/dlpage/gaoptout.

Email. Unsubscribe from marketing or program emails using the link in any message.

State privacy rights. Residents of certain states may have rights to access, correct, delete, or obtain a copy of their personal information, to opt out of its sale or sharing and of targeted advertising, and to limit the use of sensitive personal information. California residents: California’s privacy law (the CCPA, as amended by the CPRA) applies to personal information collected from California residents, including professional and business-contact information. For a full description of your California rights and how to exercise them, see our Privacy Notice to California Residents. We will not discriminate against you for exercising any privacy right.

Retention
‍We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data Security
‍We maintain reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Links to Other Sites
‍The Website contains links to third-party sites we do not control, including the Magic Touch Software Ordering Portal. We are not responsible for their privacy practices or content. Your use of the Ordering Portal is governed by that vendor’s separate terms and privacy policy.

Changes to This Policy
‍We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above and post the current version on the Website. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.

Contact Us
‍Questions about this Privacy Policy can be directed to privacy@hybridgeimplants.com or by mail to:
Hybridge, LLC
ATTN: Privacy Policy
175 Humboldt St.
Rochester, NY 14610.
To learn more about how we handle personal information, see our Cookie Policy and our Privacy Notice to California Residents.

By using this site, you are accepting these terms. Return to homepage.

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